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TERMS & CONDITIONS

Privacy Policy
At West Maui Chocolatier, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or sign up for communications. By using our website, you agree to the practices described below.
 

Information We Collect

When you interact with our website or services, we may collect:

  • Personal details: such as your name, email address, phone number, and shipping address.

  • Preferences and interests: including your favorite products or flavor preferences.

  • Demographic information: such as location or other details you share during surveys or promotions.

  • Website usage data: information collected through cookies and similar technologies.
     

How We Use Your Information

We use the information we collect to:

  • Process orders and manage your account.

  • Improve our products, services, and website experience.

  • Send you promotional emails about special offers, new chocolates, or events (if you’ve opted in).

  • Conduct surveys and gather feedback to better understand your preferences.

You can opt out of marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails.
 

Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to:

  • Understand website traffic and user behavior.

  • Personalize your browsing experience.

  • Measure the effectiveness of our marketing campaigns.

You can choose to disable cookies in your browser settings, though some features of our website may not work correctly without them.
 

Sharing Your Information

We do not sell, trade, or lease your personal information to third parties. We may share information with trusted service providers who help us operate our website, process orders, or send marketing communications, but only as needed to perform these services.
 

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, so we encourage you to read their privacy policies before providing any personal information.
 

Your Rights and Choices

You have the right to:

  • Opt out of marketing communications.

  • Request access to the personal information we hold about you.

  • Ask us to correct or update any inaccurate information.

To exercise these rights, please contact us at: info@westmauichocolatier.com

 

Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to check back periodically to stay informed about how we protect your information.

 

Contact Us

If you have questions about this policy or how we handle your data, please email us at info@westmauichocolatier.com


Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Control your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
  • You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
  • If you believe that any information we are holding is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
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