Question 1

Can Nama Chocolate be shipped?

Accepted Answer

No. Nama Chocolate is currently exclusively available for Maui delivery and in-store pickup only. This item cannot be shipped due to its delicate, temperature-sensitive nature.

Question 2

How are your bonbons made?

Accepted Answer

Each WMC bonbon is a small work of art, handcrafted, hand-painted, and built layer by layer. We begin by painting every mold with our signature designs, then create a delicate chocolate shell and fill it with rich ganache or praline. A final chocolate seal completes the bonbon, giving it its smooth, refined exterior.

Question 3

How long do West Maui Chocolatier chocolates stay fresh?

Accepted Answer

Store them in a cool dry place away from sunlight. We recommend 60-70 degree Fahrenheit. Consume within 2 weeks. Freeze for longer shelf life!

Dark Chocolate Bars | 9 - 12 Months
White Chocolate Bars | 6 - 12 Months
Milk Chocolate Bars | 6 - 9 Months
Filled BonBons | 4 Weeks

Chocolatier Tip: For the best flavor and texture, enjoy your chocolates sooner than later!

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Question 4

How should I store my West Maui Chocolatier chocolates?

Accepted Answer

For best quality, store your chocolates at room temperature between 60-70°F and out of direct sunlight. When stored this way, they have a shelf life of up to 4 weeks.

If needed, your chocolates may also be refrigerated. just allow them to return to room temperature before enjoying. Unopened chocolates can be kept in the refrigerator for up to 6 weeks or frozen for up to 3 months to extend their shelf life. After bringing them back to ambient temperature, please consume your bonbons within 6 weeks.

Question 5

Who do I contact if I have any issues with my order?

Accepted Answer

Please email us at info@westmauichocolatier.com  
or call us at (808) 357-2849.

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Question 6

How can I change my order once it has been processed?

Accepted Answer

Unfortunately, once the order has been picked up we cannot refund our consumables.

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