Frequently Asked Questions
FAQs
Welcome to our FAQ page! Whether you're curious about our chocolate-making process or need help with an order, you're in the right place. If you don't see your question answered here, feel free to contact us.
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CAN I HAVE MY ORDER DELIVERED?
YES! Online Ordering allows for WEDNESDAY deliveries. When choosing the Deliver option, please enter and select the location with one of the following Zip Codes:
LAHAINA 96761
KAHULUI 96732
KIHEI 96753
A pop-up box will display the next available Wednesday with time slot. Please reach out if you have any trouble with this.
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HOW CAN I CHANGE MY ORDER ONCE IT HAS BEEN PROCESSED?
Unfortunately, once the order has been picked up we cannot refund our consumables.
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WHO DO I CONTACT IF I HAVE ANY ISSUES WITH MY ORDER?
Please email us at info@westmauichocolatier.com or call us at (808) 357-2849.
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Chocolate
Shelf Life
Here's how long your chocolates will stay fresh and delicious!
Store them in a cool dry place away from sunlight.
We recommend 60-70 degree Fahrenheit,
Consumed within 2 weeks. Freeze for longer shelf life!
TYPE OF CHOCOLATE | SHELF LIFE
Dark Chocolate Bars | 9 - 12 Months
White Chocolate Bars | 6 - 12 Months
Milk Chocolate Bars | 6 - 9 Months
Filled BonBons/Truffles | 2 - 4 Weeks
(best enjoyed fresh!)
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Chocolatier Tip: For the best flavor and texture, enjoy your chocolates sooner than later!
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